Support
FAQs
Operations
Mode Indicators
1.Turn on the scooter by pressing the Power button for 3 seconds.
2.Double press the Power button quickly, the headlight will be on
3.Press the power button 3 times quickly, the speed unit will be shifted between Mph and Km/h.
4.Speed gear can be changed by press the speed switch button,when the scooter under low speed mode, the color of speed level indicator will be white, when the scooter under middle speed mode, the color of speed level indicator will be yellow, when the scooter under high speed mode, the color of speed level indicator will be red.
Scooter Assembly
1)Unfold scooter and Fix the steering rod.
2) insert handle bar into steering rod,and use the hex wrench in the packing box to tighten the screwson handle bar. Set handle bars vertically.Make sure it is tight.
3)Test the power switch after finish assembly.
Driving Instructions
Please wear helmet and knee/albow pads before riding
1) Power on and check battery led light
2) Stand on pedal with one foot, kick the ground the other
3) Step on feet when the scooter is moving, then press the accelerator button, it will go faster. loose the accelerator button it is slow down.Press the left brake lever tightly if want to brake.
4) Turn the handlebar left or right slowly,it will turn left or right.
Safety Instructions
1)It is not recommended driving in rain or slippery way.
2)It is recommend to slightly bend knees to better adjust to a rough road.If you are riding on bumpy road, shift to low speed (5-10km/h)
3)Entering into any room, elevator, fold it and carry it.
4)It is forbidden to increase speed when descending a hill
5)While walking with a scooter, do not press speed accelerator
6)It is not recommended to go over various obstacles on road
7)Please do not hang backpacks and other heavy objects on handle bars
8)It is forbidden to place one foot on the running board or on the wheel
Preventing dangerous driving
1)It is forbidden to ride a scooter on motorway with high speed ,or over-speed right.
2)It is forbidden to sharply turn a a residential area with a large flow of passers-by.
3)It is forbidden to drive through puddles, to which exceeds depth of 2cm.
4)Forbidden ride a scooter more than one person, or hold/carry children in your arms.
5)Do not tread the back of the fender
6)Do not touch the disc brake
7)Do not driving without hands on or press button in riding.
8)Do not riding electric scooter up, down stairs or jump over obstacles.
Satety Recommendations
1)Electric scooter-it is only a device for entertainment,not vehicle. But once you driving to public area, the electric scooter brings certain risks for your safety. For the sake of your safety and others safety, you must strictly follow the instructions,
outlined in this driving manual.
2) You should understand when you ride a scooter in a public place, you must comply with all recommendations for safety. Also do not forget that there is a possbility of collision, due to violation of pedestrians or vehicles traffic rules, there is also a risk of injury, due to improper operation of the unit.As in other types of vehicles, the higher a speed of electric scooter, the greater a braking distance. On some smooth road emergency braking may cause skidding of scooter, loss of balance and even fall down. Therefore, during moving of scooter you need to be vigilant, to adhere to an appropriate speed,keep a safe distance from pedestrians and/ or with other vehicles. Riding on unfamiliar terrain, keep vigilance and appropriate speed.
3)While riding scooter, respect rights of pedestrians. Do not scare them, especally children. low speed, passing by them. If you are moving in the same direction with pedestrians, try to stick to the left side as much as possible(for right-hand traffic
countries).If you are moving in the opposite direction, stick to the right and slow down.
4)Please strictly following your country road rules to driving, and also strictly abide by rules, set out in the instructions and safety recommendations. Violation of the above rules may result financial expenses, personal injury, occurrece of traffc accidents, legal disputes, conflict and other unpleasant situations. Our company does not bear any direct or joint and several liability.
5) To avoid personal injury, do not loan electric scooter to others whom do not know how to drive.Please spend a training before you transfer your scooter to friends, as wellas teach he(her)must be wear the proper safety gear.
6)Please do inspect scooter carefullybefore each use.If you find shattered parts, battery life has decreased obviously,tires leak air or there are signs of excessive wear, uncharacteristic sounds when turning or other abnormal symptoms, please don't use of scooter.
Folding
1)Make sure scooter is turned off,hold the front rod ,Press the spring, pull forward the lock on tube, then fall down the rod.
2)Fold the scooter, and connect the two hooks on front pole and Pedal board, then the folding is finished
Daily Maintenance
Clean and Store
1)If you find any stains on electric scooter housing, use a soft, damp cloth to wipe the vehicle; You can use toothpaste and a toothbrush to clean the scooter from stains, and then wipe it clean with a damp cloth.If you find scratched on parts, made of plastic, use sandpaper or other grinding materials for their polishing.
Warning:
Do not use alcohol, petrol, kerosene or other corrosive solutions, volatile chemical solvents to clean the vehicle.Otherwise, it willcause serious damage to the scooter body and can disrupt a structure of internal elements.
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Online Repair Process
Request Service → Send Your Product → Assessment and Repair → Receive Your Product
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What is the overall service process?
1) Request Service: Describe the product's issue and provide your information. A service case will be generated automatically for you.
2) Send Your Product: You will receive details for shipping the product to us based on your region.
3) Assessment and Repair: The Repair Center will assess your product and send you a quotation. The repair process for your product will begin after you've made the payment.
4) Receive Your Product: The Repair Center will send the repaired or replacement product to your address.
If the assessment shows that is responsible for the product's issue under warranty, your product will be repaired or replaced for free.
How long does it take to repair my product?
It takes approx. 5-7 business days to repair your product after arriving at the Repair Center. You will receive an email notification after each step of the service process is complete.
How can I check the repair progress?
You can check the repair progress by contacting us.
Repair Request
Please answer the questions below in MESSAGE area:
- What is the reason for requesting a replacement?
- How did you damage your electric scooter?